Office Cleaning FAQs for Long Lake Businesses

Yes. Most of our accounts run between 6:00pm and 10:00pm, after the last employee leaves. The exact window is documented in the scope of work. If your building has a hard lock-out time, we schedule around it.

Access credentials are documented in your account file and held only by the assigned crew and the account supervisor. We work with keys, fobs, keypads, and alarm systems. The access protocol is confirmed in writing before the first visit. See our after-hours access guide for the full handoff process.

Yes. We assign a specific crew to each account. If a crew member is absent, their replacement is briefed on your scope before the visit. We do not rotate crews across accounts on a general availability basis.

Yes. We carry general liability insurance appropriate for commercial cleaning operations, a surety bond covering all crew members, and workers' compensation on all employees. A certificate of insurance is included with every written quote. Full details at insured and bonded.

The scope lists every area to be cleaned, the tasks to be performed in each area, the frequency, the materials used, and the access protocol. Both parties sign it before any crew is assigned. Changes to scope go through the same review process as the original.

It depends on square footage, frequency, floor types, and restroom count. We do not publish ranges we cannot stand behind. A preliminary range takes ten minutes on the phone; a written quote takes a walkthrough. Both are free. See pricing for what drives the number.

Contact us during business hours (Mon–Fri 8:30am–5:00pm) and we respond the same day. For quality concerns that need to be addressed at the next visit, we confirm the correction in writing. We do not require a new request form — your account supervisor handles it directly.

Yes. We serve office buildings within 25 miles of Long Lake, including Orono, Wayzata, Minnetonka, Medina, Plymouth, Maple Plain, Mound, and Minnetonka Beach. See all service areas.

We use service agreements that run month-to-month after an initial 90-day period. The 90 days gives the assigned crew time to establish the baseline standard. After that, the agreement continues until either side gives 30 days written notice.